Privacy Policy

This Privacy Policy explains how Pickszo ("Pickszo," "we," "us," or "our") collects, uses, discloses, and protects information when you use our mobile applications, our website at pickszo.com, and related services (collectively, the "Service").

Pickszo is a skill-based sports prediction product. This Privacy Policy does not cover third-party websites, apps, or services that we do not control.

1. Information We Collect

We collect information you provide directly, including:

• Email address
• Username
• Profile photo
• Account credentials or social login identifiers
• Prediction activity
• Coins balance and transactions
• Support messages and communications with us
• Any information you choose to submit in surveys or feedback

2. Automatically Collected

When you use the Service, we may automatically collect:

• Device info
• IP address
• Usage data
• Crash logs
• App diagnostics and performance metrics
• Approximate location inferred from IP (country/state level)

We do NOT collect precise location data.

3. Payment and Purchase Information

In-app purchases are processed by Apple App Store or Google Play. We do not receive your full payment card number. We may receive limited transaction data such as purchase status, product identifier, country, and timestamp for fraud prevention, support, and accounting.

4. Public Data

The following may be visible:

• Username
• Predictions
• Leaderboard ranking
• Public profile elements you choose to display

5. How We Use Data

• Operate the app
• Improve performance
• Prevent fraud
• Provide support
• Personalize content and gameplay features
• Enforce fair play, account integrity, and Terms
• Send service-related notices and security alerts
• Comply with legal obligations and respond to lawful requests

6. Legal Bases for Processing (Where Applicable)

Depending on your location, we process personal information under one or more of these legal bases:

• Performance of our contract with you
• Legitimate interests (for example security, fraud prevention, and service improvement)
• Compliance with legal obligations
• Your consent, where required

7. Sharing

We use third-party services:

• Firebase
• Apple / Google
• Expo
• Railway
• Resend

We may share information with:

• Service providers that host, operate, or secure the Service
• Payment and platform providers (Apple / Google) for purchase flows
• Legal authorities when required by law or to protect rights and safety
• Potential buyers or successors in connection with a merger, financing, acquisition, or asset sale

We do NOT sell your personal data and do not share personal data for cross-context behavioral advertising.

8. Cookies and Similar Technologies

We and our providers may use cookies, local storage, SDKs, and similar technologies to authenticate users, remember preferences, measure performance, and improve reliability. You can control some tracking through your device or browser settings.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain account history, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by data type and legal requirements.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers.

11. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No system is 100% secure, and we cannot guarantee absolute security.

12. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or export your information, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.

You may request access or deletion at:

support@pickszo.com

13. U.S. State Privacy Disclosures

Residents of certain U.S. states may have additional privacy rights under applicable laws. To exercise those rights, contact us using the email above. We may need to verify your request before processing it.

14. Children's Privacy

The Service is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information, contact us and we will take appropriate steps.

15. Third-Party Links and Services

The Service may contain links to third-party services. We are not responsible for their content or privacy practices. Review their policies before sharing information.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last Updated" date. Material changes may also be communicated through the Service or by other reasonable means.

17. Contact

Email: support@pickszo.com

Website: https://pickszo.com