Delete Account

This page explains how users can request account deletion and what happens after confirmation.

How to delete your account

You can permanently delete your account directly from the Pickszo app using the built-in flow:

1. Open the Pickszo app.
2. Go to Profile.
3. Select Delete Account.
4. Review the warning details and tap Confirm.

Once confirmed, the deletion request is final and cannot be undone.

What is deleted

• Account profile information (such as username, email, and profile image)
• Authentication credentials and account access
• Private account settings and in-app preferences
• Associated gameplay data where deletion is technically and legally permitted

What may be retained

Some limited data may be retained for legal, compliance, fraud prevention, dispute handling, tax/accounting, and security purposes, as permitted by applicable law.

• Transaction and billing records required for legal reporting
• Security logs and anti-abuse records
• Data needed to enforce our Terms or resolve disputes

Processing timeline

Deletion requests are initiated immediately after confirmation in the app. Full processing time may vary based on system and legal requirements, but requests are typically completed within 30 days.

Need help?

If you cannot access your account and still need deletion support, contact us at support@pickszo.com.

For additional details on data handling, see our Privacy Policy.